Return & Refund Policy

Last Updated: January 10, 2025

At 365teegood, we value transparency and customer satisfaction. This Return & Refund Policy explains the conditions under which cancellations, refunds, and replacements may be requested.

1. Order Cancellation

All products sold on 365teegood are made to order and may be personalized. For this reason, production begins shortly after an order is placed.

Cancellation Window: Orders may be canceled or modified within 1 hour of checkout.
How to Request: Please contact us immediately at support@365teegood.com and include your order number.
After 1 Hour: Once production has started, cancellations or changes may no longer be possible.

2. Refund Eligibility

Refund requests may be reviewed and approved under the following circumstances:

The product arrives damaged or defective
The item received is incorrect compared to the order placed
The order does not arrive within a reasonable timeframe beyond the estimated delivery window

Approved refund requests must be submitted within 30 days of the delivery date.

3. Returns

Because our products are custom-made and produced on demand, returns are generally not required. In most approved cases, customers are not asked to send the item back.

Return instructions, if applicable, will be provided by our support team on a case-by-case basis.

4. Replacements for Damaged or Incorrect Items

If your order arrives with a manufacturing defect, damage, or an incorrect item, we are happy to assist.

Request Timeline: Please contact us within 30 days of receiving your order.
Required Information:
- Order number
- Clear photos showing the issue
Resolution: Once approved, we may offer a replacement or refund, depending on the situation.